Your personal data matters. This policy explains what information 22wln collects when you use the platform, why we collect it, how it is stored and who — if anyone — it is shared with. Take a few minutes to read through it before creating your account.
Summary: 22wln collects the data necessary to run your account, process payments and keep the platform secure. We do not sell your personal information to third parties for marketing. Everything collected is described in detail below.
This Privacy Policy applies to all users of the 22wln website and mobile application, including everyone who registers an account, makes a deposit, places a bet or contacts customer support. When you use 22wln in any capacity, you are agreeing to the data practices described in this document.
22wln takes privacy seriously. The platform is used primarily by players in Pakistan, and we understand that trust is the foundation of a long-term relationship with any user. We collect the minimum data needed to operate the platform, process payments in PKR and comply with our internal security and anti-fraud obligations. We do not use your data to run external marketing campaigns or sell it to advertisers.
This policy should be read alongside the 22wln Terms and Conditions, which govern the overall relationship between you and the platform. If you have specific questions about how your data is handled, the contact details at the end of this policy will get you to the right person.
The information 22wln collects falls into the following categories. We only collect what is necessary for the purpose described.
When you create a 22wln account, you provide your name, date of birth, email address and phone number. This information is used to create and identify your account, send important account notifications and verify that you meet the minimum age requirement of 18 years.
At certain stages — particularly before processing a withdrawal above the standard threshold — 22wln may request identity verification. This typically involves a copy of your CNIC (Computerised National Identity Card) and confirmation of your payment method. This data is used solely for verification purposes and is not shared externally except as described in Section 6.
Every deposit and withdrawal is logged in your account history. This includes the amount, date, payment method used (JazzCash, Easypaisa, Raast, bank transfer, card or mobile wallet) and transaction status. Full payment credentials such as card numbers or JazzCash PINs are never stored by 22wln — these are handled entirely by the respective payment providers.
Your complete betting and gaming history — including sports bets, live casino sessions, slot game activity and any bonuses used — is stored in your account. This is used to display your history, settle disputes and identify unusual activity patterns that may indicate account security issues or fraud.
When you access 22wln, technical information is automatically recorded. This includes your IP address, device type, operating system, browser version and session timestamps. This data is used to maintain platform security, detect multiple account usage and optimise the platform experience for different devices and connection types.
When you contact 22wln support via live chat or email, the content of those conversations is stored. This allows support agents to provide context-aware assistance and for quality review purposes.
The table below summarises the main purposes for which 22wln uses your personal data and the basis for doing so.
22wln does not use your personal data for purposes other than those listed above. If you have opted in to promotional communications, you can withdraw that consent at any time from your account notification settings.
All financial transactions on 22wln are handled in PKR. The platform integrates with JazzCash, Easypaisa, Raast, standard bank transfer and card payment gateways to process deposits and withdrawals.
When you make a deposit or request a withdrawal, the actual payment credential data — your JazzCash account details, Easypaisa mobile number PIN, card numbers, bank account details — is handled directly by the respective payment provider. 22wln does not have access to and does not store raw payment credential data.
What 22wln does store is a record of each transaction: the amount, method used, date and time, and whether the transaction was successful or failed. This is necessary to display your transaction history, resolve payment queries and maintain accurate account balances.
Payment security note: 22wln will never ask you for your JazzCash PIN, Easypaisa OTP, bank password or any other payment credential through live chat, email or any other channel. If anyone contacts you claiming to be 22wln and asks for these details, do not share them and report it to support immediately.
22wln uses cookies and similar tracking technologies on its website and in the mobile app. A cookie is a small data file stored on your device that allows the platform to recognise your browser session and retain certain preferences.
These are required for the platform to function. They manage your login session, keep your bet slip active while you browse and remember your language and currency preferences. You cannot opt out of essential cookies without also preventing the platform from working correctly.
These help 22wln understand how players use the platform — which pages load slowly, which features are used most often and where users typically drop off during registration. The data collected is aggregated and used internally to improve the product. Analytics cookies do not identify you personally.
These remember your interface preferences — for example, which sports category you last viewed in the sportsbook, or whether you prefer a particular table stake size in live casino. They make the experience more convenient but are not strictly required.
You can manage cookie preferences through your browser settings. Disabling functional and analytics cookies will not prevent you from using the platform, but some preferences may not be retained between sessions.
22wln does not sell your personal data to any third party, ever. However, there are limited circumstances in which your data may be shared with external parties:
No marketing resale: Your contact details, betting history and personal profile are never sold, rented or licensed to third-party advertisers, data brokers or marketing companies.
22wln retains your personal data for as long as your account is active and for a reasonable period afterward. The specific retention periods for different data types are as follows:
When data reaches the end of its retention period, it is securely deleted or anonymised so it can no longer be linked back to your personal identity.
22wln implements industry-standard security measures to protect personal and financial data from unauthorised access, loss or disclosure. These include:
While 22wln takes these measures seriously, no system is completely immune to security incidents. You can help protect your account by using a strong, unique password for 22wln that you do not use on any other platform, and by never sharing your login credentials with anyone.
As a 22wln account holder, you have the following rights in relation to your personal data. To exercise any of these rights, contact support via live chat or email at [email protected] with your account details.
Request a copy of the personal data 22wln holds about your account.
Ask us to correct inaccurate personal data linked to your account.
Request deletion of your data when it is no longer required for the purposes it was collected. Note: some data must be retained for legal and financial record-keeping purposes.
Withdraw consent for optional data processing, such as marketing communications, at any time from your account settings.
Request your account and transaction data in a structured, readable format where technically possible.
Request that processing of your data be paused while a correction or deletion request is being reviewed.
Requests are typically reviewed and responded to within 30 days. Complex requests may take longer, in which case you will be informed of the extended timeline.
22wln is strictly an adult platform. No person under the age of 18 is permitted to create an account, make a deposit or participate in any game or betting activity. If 22wln becomes aware that data from a person under 18 has been collected, that account will be immediately closed and any deposits returned.
If you believe a minor has accessed the platform using your device or payment method, contact support immediately so the account can be reviewed. 22wln takes underage access seriously and applies age verification checks during registration and at payment stages.
22wln may update this Privacy Policy from time to time. When changes are made, the updated version is published on this page with a revised effective date. For significant changes that affect how your data is used, registered account holders will be notified via email or through an in-platform notification.
Continued use of the 22wln platform after a policy update constitutes your acceptance of the revised terms. We recommend checking this page periodically — once every few months is sufficient for most users, or whenever you receive a notification that it has been updated.
If you have a question about this Privacy Policy, want to exercise any of your data rights, or have a concern about how your personal information is being handled, you can contact the 22wln team through the following channels:
The support team will acknowledge receipt of your query and aim to provide a substantive response within a reasonable timeframe. Data subject access requests and deletion requests may take up to 30 days to fully process.
A quick look at the key principles behind data handling on the 22wln platform.
All data moving between your device and 22wln servers is protected by SSL/TLS encryption. Passwords are stored in hashed form — no one at 22wln can see your password in plain text.
Your personal information, betting history and contact details are never sold, rented or licensed to advertisers or data brokers. Period. That's not how 22wln operates.
Your JazzCash PIN, Easypaisa OTP and bank credentials never pass through 22wln systems. Payment credentials are handled directly by your payment provider, not stored on our servers.
22wln only collects data that is genuinely needed to run your account, process payments and keep the platform secure. We do not build marketing profiles or collect data speculatively.
Access your data, correct it, withdraw consent for optional processing or request deletion — all through your account settings or by contacting support. Your data rights are real and actionable.
Data is not kept indefinitely. Each category of data has a defined retention period. When that period ends, the data is securely deleted or anonymised — not quietly retained.
Common questions Pakistani players ask about how their personal data is handled on 22wln.
Create your free account and start betting on cricket, PSL and more — all in PKR via JazzCash or Easypaisa. Your data is protected and never sold.
18+ only. Play responsibly. See our Responsible Gaming page for tools and guidance.